FAQs
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| Frequently Asked Question | Category | |
| 1 | 1 second billing vs. 30 or 60 second billing | Landline |
| 2 | 124 YES | Mobiles |
| 3 | 3 way Chat | Landline |
| 4 | Call back | Landline |
| 5 | Call Control | Landline |
| 6 | Call Forward | Landline |
| 7 | Call Return | Landline |
| 8 | Call Waiting | Multiple |
| 9 | Calling Number Display | Multiple |
| 10 | Can I keep my number if switching to TelcoGreen? | No Category |
| 11 | Can I send my emails via TelcoGreen email from overseas? | Multiple |
| 12 | Do you have any tips regarding usage of mobile phones? | Mobiles |
| 13 | Do you provide free technical support? | Multiple |
| 14 | Do-Not-Call Register | Multiple |
| 15 | Fax Duet / Duel Number | Landline |