Internet
If landline is with another provider
If not on a shaped plan, excess fee will be $0.0054 per MB.
If landline is with us (prices include line rental fees) - Zone 1
If not on a shaped plan, excess fee will be $0.0054 per MB.
 If landline is with us (prices include line rental fees) - Zone 2 or 3
If not on a shaped plan, excess fee will be $0.0054 per MB.
Change of speed/data allowance: FREE of charge. All prices include GST.
Uploads are unmetered and are FREE of charge - we charge only for downloads!
Business Grade vs. Standard Grade
Shaped
After download limit is reached, speed will be shaped to 128kbps. No excess fees.
Unshaped
After download limit is reached, excess fee of $5.50 per GB applies (billing increments of 1MB).
ADSL Contract Options:
Security Deposit:
* Deposit is credited back if active for 24 months or when returning the modem with original box, accessories and in good operating condition.
Terms and Conditions:
1. If signing a 24 months contract, Business Broadband Minimum commitment - $1918.80 (50GB), $2158.80 (100GB), $2398.80 (250GB), $2878.80 (500GB), $3118.80 (unlimited) 2. If signing a 24 months contract, Early Termination Fee applies and is equal to minimum monthly spend x months remaining in contract. 3. Not available to all customers in all areas. “Fast” broadband will deliver speeds of up to 1500Kbps at selected exchanges where ADSL1 is available. “Fastest” broadband will deliver speeds of up to 20Mbps at selected exchanges where ADSL2+ is available and up to 8Mbps/384kbps in all remaining ADSL-enabled exchanges. Business broadband will deliver speeds of up to 20Mbps at selected exchanges where ADSL2+ is available and up to 8Mbps/384kbps in all remaining ADSL-enabled exchanges. 4. 20Mbps plans not available to all members or in all areas. Speeds are theoretical maximum speeds based on Telstra tests. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, customer premises interference, traffic and hardware and software. About 70% of members on the 8Mbps plan can access speeds around 6Mbps or more. About 50% of members on the 20Mbps plan can access speeds around 10Mbps or more. Some existing members may need to purchase a new modem to achieve speeds in excess of 8Mbps. 5. Usage means monthly download data transfer. 1 Gigabyte = 1000 Megabytes. 6. Excess data used will be charged at $5.50 per GB in 1 Megabyte Increments. 7. Static IP address guaranteed provided with service as well as included free dial up hours 8. Network Uptime guarantee of 99.3%. Rebate calculated as 1 day of service access fee credited for each hour of Network downtime over and above the guaranteed level. Network downtime does not include faults in the underlying telephony service from the exchange to the customer premises or any faults in the customers own network. Rebate must be claimed using our Standard Rebate Application Form within 3 months. Rebate will be applied as a credit against your bill. 9. Acceptable Usage Policy Applies.
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